Part Time Sales Lead
Posted July 23, 2024 |
Intimissimi
Apply in store
Job Description
Job Description:
The Sales Lead will report to the Boutique Manager and they will demonstrate the following attributes...
- Provide a superior level of customer service to clients, while increasing sales conversions and retention, to drive business revenue and inspire brand loyalty.
- Concentrate on the development of new clients, converting walk-in traffic into Intimissimi ambassadors by creating excitement and desire around the product by sharing customized fashion tips and providing high-level of professionalism.
- A positive, goal oriented, outgoing and engaging personality who will always take the first step to engage with clients by identifying their needs (which will potentially maximize their sales commissions every week).
- Be a mentor for your Teammates!
- Calzedonia Group's Key Values: Open Minded, Authentic, Passionate, Dynamic, Team Player, Pragmatic! KEY
RESPONSIBILITIES
- Build genuine relationships with clients through thoughtful and consistent outreach.
- Demonstrate a positive and proactive attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations.
- Demonstrate strong verbal and written communication.
- Be responsible of capturing customers' information using multiple means to communicate, utilizing phone and written follow-up contact.
- Client Book Management including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions.
- Achieve and exceed personal sales and productivity goals agreed upon with your Store Manager
- Demonstrate a full knowledge of the product including benefits to maximize the sales opportunity.
- Utilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment.
- Supporting managers in maximizing efficiency in executing standard in-store operations, such as daily replenishment and processing of seasonal markdowns
- Partnering with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs.
- Supporting managers in maintaining the visual and housekeeping standards of the store
- Able to successfully operate our POS system, conduct email, opening and closing procedures.
Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. This includes the cleanliness and organization of the store: including but not limited to the salesfloor, fitting rooms, cash desk area, and backroom areas such as bathroom and stockroom.
As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store. Teams will be required to conduct daily cleaning tasks included but not limited to:
- Dust and clean shelves, furniture, fixtures and décor
- Clean doors, window glass, mirrors (exterior and interior)
- Pick up and empty trash cans and garbage taking it to the dumpster as needed
- Sweep and mop hard floors
- Wipe and sanitize sinks, countertops, shared common areas and equipment
JOB REQUIREMENTS
- Eligibility to work in the US for any Employer
- High School graduate or equivalent
- Minimum 1-2 years of experience in customer service and contemporary retail industry preferred.
- Strong verbal and written communication skills
- Commitment, being self-motivated and goal oriented
- Problem solving
- You are able to work a flexible schedule, including nights, holidays and weekends
- You are a people person!
- Working with a team to accomplish store goals, genuinely enjoying an environment of fun music and building connections with our guests for the best shopping experience.
- You are able to lift in excess of 20 pounds and stand for long periods of time, bend, stretch, for a short distance engage in repetitive motions, push, pull and carry items
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